We have gone to extreme measures to make the information within our Support Manual work effectively for you. New information is added regularly and obsolete information is removed when called for. Always check our manual before contacting Technical Support. You will find a link to our Online Support Manual on every page of our web site.
We ask that all of our users requesting any type of technical support directly from our support techs, do so by utilizing our online Technical Support Request Form. This form contains information that is necessary for us to distinguish you from our other clients and is forwarded to the current Support Techs on duty. Emailing any other address will not produce a response for your requests.
All support requests are answered within 24 hours. We usually answer general requests within only a few hours while more complicated requests may take longer to resolve.
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5132 N Palm, #118
Fresno, CA 93704
(309) 218-6106 fax